Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Return an upgrade

Hello am I able to return an upgrade?

Resolved! switching my pay monthly to pay as you go

hello dear comunity, I want to switch my pay monthly contract to pay as you go. I'm abroad at the moment for a while so I'm not allowed to call 202.Which number to call to get this done or what other method can I use? Many thanks.

Resolved! My new contract sim has not arrived yet

My new contract sim has not arrived yet

Resolved! Sudden bill increase

I have just received an email from O2 stating my air time bill will go from £17 to £20 and my device plan will go from £13 to £20 effective in ten days. Could someone help me and tell me if this is normal and maybe a reason why this is happening? Tha...

Resolved! My phone displays two numbers to different people when I call them

HI. I have recently moved from Vodafone to Pay as you go, and then less than a week after I moved to Pay Monthly. So in a nutshell, I have Moved my number from VF to O2 PAG (new SIM Card), and then to O2 PM (new sim card again). When I was texting my...

Resolved! Last Bill -

I have switched from O2 to a different network and got 2 bills, one for 0£ and one for the usual amount I used to pay monthly. My impression was that I am paying in advance, so I don't understand why. Anyways besides the point. My question is, where/...

MCK Code

Hi, I was an O2 pay monthly customer up until May this year, when I switched to Vodafone. In the process of changing networks, I was given a PAC code as the phone was locked to O2. Unfortunately the code was misread and used incorrectly three times a...