Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cancelling O2 service with Disney+

Hi, I'm planning to move from O2 and have requested my PAC. When I pass the PAC to my new provider, as well as cancelling my O2 contract, will this automatically cancel my Disney+ subscription, or do I need to cancel Disney+ seperately before giving ...

Resolved! Cancelling extras

How do I cancel Amazon video so I am not charged on my next bill

Resolved! pay monthly after phone paid off

I got a sim with my new phone but I;ve upgraded so swapped over my old sim. I want to use the new sim in my S8 but there doesn't seem to be a phone number for sim and showing on S8 as unknown number .

New Apple Watch cellular no signal on phone

Got a new Apple Watch on contract cellular now I don’t have signal 30mins later on my mobile any help please?? And still waiting for the watch to come

Resolved! Switched from iPhone 8 to 12

I ordered a new iPhone via my O2 app but it doesn’t seem to realise I already have an account with then. I’ve moved the SIM to the new iPhone but how do I cancel the contract with my iPhone 8?

Resolved! Second device and contract

I have been an o2 customers for year. I needed a phone for my son so got a second contract and a phone, which I planned to add to a family plan.But my son actually prefers my phone not his new one. I haven't set up the new one yet, so is there anyway...

Resolved! I am struggling to pay this months bill. Can I pay double next month without being cut off

I am struggling to pay this months bill because of getting a huge car bill (over £700 ). I got an email with a link which I followed which asked if I could afford to pay this month and I said no and clicked a button that said I would clear the balanc...