Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Sim activation

Old device - samsung galaxy S10New device - samsung galaxay s21 I have inserted my new 5g sim card into my S21 and gone through the Sim Swapping process via sms text messages. Both of my devices/sims now say not provisioned. How do i activate my new ...

Resolved! New Accessories Device

Hello I ordered the AirPods 2019 and was wondering if I could set a date for when my bill comes out the same time as my phone bill

Resolved! iPhone 12 Pro not calling out

so I upgraded myself online, all carphone warehouse shops have been shut down in my area, I told them the situation that my old phones been smashed by my son and I can’t get my old sim out it’s that bad.anyway I go ahead and upgrade but my new phone ...

Resolved! Transfer number

I took out a pay monthly line and requested to transfer my pay as you go number to it. I haven't received anything to say they have received this, I'm aware it might take longer as it's bank holiday when can I look at this being done and should I if ...

Resolved! Picture sending as a text and charges

I wondered why o2 charge for a picture messages where most of my friends or contacts don't on other mobile operators?

Resolved! Insurance

Hi was looking to c if I have insurance on 1 off my Moble phones

Resolved! Question

I can't upgrade for 5 months I believe, if I paid 5 months upfront could I then upgrade straight away

Resolved! Roaming in Europe

I am a bit confused on what are the chargers using the phone abroad. I am traveling to Cyprus soon and I would like to use my mobile data to communicate. Will that be possible and it wiĺl be how much will be the charge?

Resolved! No service

Hi I wonder if you can help, I’m in Rhodes at the moment and have paid my bill this morning but I’ve still got an outstanding bill notice on myo2 billing page .

Resolved! Airtime bill

Hi there can you advise me,please?my last bill is for £605 because o2 charge me for airtime in out of U.K. I was in holiday in Bulgaria this country is in Europe but in the bill I saw charge for data in Turkey I never been there and I can prove that ...

O2

Forum Posts