Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

how bloody stupid

I'm unable to call or receive calls when trying to communicate with someone regards to this you sent round with the webpage back and forth and when I was able to get a chat to support low and behold no response or acknowledgement for over 45minutes I...

Resolved! 6 months free airtime

ive just taken out contract which said i get 6 months free airtime but its still showing airtime cost on my o2

Resolved! Overcharged bills

Yes I have been getting charged for insurance on my bill which I cancelled it 2years ago I have informed o2 and they said they wud credit my account so am waiting on this to pay my outstanding bill and even the outstanding bill charges me £7.50 for t...

Resolved! Why am I getting charged so much

I’m getting charged for stuff I haven’t brought and I Wanna know why , I am NOT paying 22.00 charges every month so either stop charging me for stuff I haven’t brought or im taking o2 to court your choice. thanks

Resolved! Police

The police have had my phone for nearly 3 weeks and i don’t have access to my phone

Resolved! Credit score

I recently discovered upon applying for a mortgage that my credit score has been affected by o2. This was due to 3 late payments of £1.32 for a HUAWEI WiFi box which I thought I had completely paid of. Upon discovering this I made the remaining payme...

Resolved! Apple Watch

Hi all I am looking to get the Apple Watch as a pay monthly but I don’t have a phone with o2 can I get a sim only and pay monthly with the sim and still get the Apple Watch or will that not work

Call recorder

Hi all.It will be a week now, since I have problem with call recorder app. I have tried about 10 apps and none of them doesn't work on Samsung galaxy S8. Any one knows why ? Its recording the conversation but won't play back. Thanks for any help. Reg...

Resolved! Need to speak to customer services but signal keeps cutting out

Since last Sunday phone keeps ‘searching’ for signal periodically - make a call then is cut off by continuous static noise - told problem with mast in local area - then received text to say it is fixed. Have reset phone numerous times - still can’t m...

Resolved! Eu Data

I am struggling to find an answer to this, when does the 25GB limit for data use in the EU reset? I work abroad and frequently use 60GB if data, I asked this of the o2 help line and they told me it was on a trip by trip basis so returning to the UK f...

O2

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