Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I am struggling to pay this months bill. Can I pay double next month without being cut off

I am struggling to pay this months bill because of getting a huge car bill (over £700 ). I got an email with a link which I followed which asked if I could afford to pay this month and I said no and clicked a button that said I would clear the balanc...

Resolved! Deposit

I made the payment of 480 pounds but the order was not activated and my money was not returned or please check

Resolved! Cancel an app

I have got the Disney app on my monthly payment plan. Does anyone know how to cancel it please.?

Resolved! Extra Charges

How can I cancel the £15 insurance monthly payment from my airtime bill?

Resolved! Redeem the Apple Music offer

Hi I recently upgraded to the £20 150gb I was wondering how you redeem itI’m already signed in to my Apple Music is there a code or something? It isn’t available in my extras

Resolved! Voicemai

My visual voicemails have disappeared after I upgraded my sim only package

Resolved! Canceling additional payments on bill

I want to cancel disney+ and netflix off my bill

Resolved! Spend cap increase

Urgently need to increase my spend cap and can never get onto chat as busy. Can anyone help please? Thanks

Resolved! Tariff

Why have I been thanked for my order when I haven't placed one? JG

Resolved! Credit markers

Has anybody managed to actually get any kind of response or help regarding credit markers put on by o2 which you have no clue why and no one on the phone can tell you why?? This is massively affecting my credit score and I have no clue why they are e...

O2

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