Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 21914 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 210215 Views
  • 2 replies
  • 2 kudos

Resolved! Direct debits

Hi how can I set up direct debit online ?

Toses by Level 1: Joiner
  • 203 Views
  • 1 replies
  • 0 kudos

Resolved! Wifi

How can I change my security settings so I can go on only fans and other adult sites without needing WiFi

Change Billing Date

I am unable to get through to someone at O2. I am wanting to change my billing date to the start of the month.

_jy_ by Level 1: Joiner
  • 523 Views
  • 7 replies
  • 0 kudos

Connection cut off

All my bills are up to date and O2 have decided to disconnect my phone. I am currently in Spain and need to get home before lockdown. This is absolutely disgraceful giving the current times. How can they do this? It even states all my bills are up to...

Theo1 by Level 1: Joiner
  • 1298 Views
  • 17 replies
  • 0 kudos

Resolved! Data

How do i move data between devices

Data7 by Level 1: Joiner
  • 220 Views
  • 1 replies
  • 0 kudos

Phone cut off

My phone has been cut off

Theo1 by Level 1: Joiner
  • 467 Views
  • 4 replies
  • 0 kudos

Number transfer

I joined O2 few weeks ago. Now i want to transfer my old (vodafone) number to O2. I’ve filled the form with pac code and submitted on 26th of december. Still no reply from O2

Bill

Hi I have been charged little extra on my bill showing as adjustments. Can someone explain to me what's this charge for? Thanks

VJ1 by Level 1: Joiner
  • 236 Views
  • 2 replies
  • 0 kudos