Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Data plan

Just finished my device plan and eant too change my data plan

Resolved! Disney extra not wanted

I do not want Disney any longer

Resolved! My address

Hi I have just seen that my new phone is going to be delivered to my old address, how do I change it to my new address??

Resolved! Change direct debit date

Does anyone know if its possible to change the date of direct debit payment? My bill comes out two days before payday, so looking to change it back by two days. Tia.

Resolved! Disney channel offer

How do you access the disney channel when you have upgraded and the offer is on.

Resolved! How do I find out if I have been accepted for a contract?

I placed an order 3 days ago got and email saying it’s placed but have heard nothing else. What do I do?

Resolved! I want to cancel a return if possible.

Hello. I recently asked to return my iPhone which is within my 14 days cooling off period. I want to cancel this request. How do I go about it?

Been charged twice for this months bill

I’ve had two charges to my bank for my direct debit today and I’d like to be refunded

Resolved! iPad Mini 6th Gen + Apple Pencil 2?

If I get an iPad Mini 6 can I include an Apple Pencil 2 with it. I have a Pencil 1, but it doesn’t work with the Mini 6i will have 3 iPad minis to trade in as well.

Resolved! Bill

Good morning from few months I pay highest bill that should be. I check my statements and it’s something that I buy on iTunes. Could you block this please

O2

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