Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Free 4G

I want to change my tariff so I get more data but am told I will lose free 4G if I do. Why is this?

Resolved! Wrong sim

Hi I ordered and received a SIM card that has data call and text allowances on it. I actually wanted it for my iPad pro 11, so I think I may have signed up for the wrong sim???

Resolved! My Account

Good morning I have received a text purporting to have come from you saying, you are unable to take payment from my account and give a link to contact you.Is this a scam? I have not opened the link.

Resolved! Bill

Hi I just looked at my bill and it saying it's payed the bill was £98.37 and of that I paid £35.00 of it on Monday 13th September so I am a bit confused why it's saying its payed when I still owe £63.37

Resolved! Data plan

Just finished my device plan and eant too change my data plan

Resolved! Disney extra not wanted

I do not want Disney any longer

Resolved! My address

Hi I have just seen that my new phone is going to be delivered to my old address, how do I change it to my new address??

Resolved! Change direct debit date

Does anyone know if its possible to change the date of direct debit payment? My bill comes out two days before payday, so looking to change it back by two days. Tia.

Resolved! Disney channel offer

How do you access the disney channel when you have upgraded and the offer is on.

Resolved! How do I find out if I have been accepted for a contract?

I placed an order 3 days ago got and email saying it’s placed but have heard nothing else. What do I do?

O2

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