Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 330224 Views
  • 2 replies
  • 2 kudos

Resolved! Cannot activate/deactivate voicemail or Call Alert

Hi everyone, I know the forum members are O2 customers like myself but I am hoping someone from O2 may see my post or that another member has had the same issue a knows how it can be resolved. I joined O2 Pay Monthly on 15th January with an iPhone 7,...

Anonymous by Not applicable
  • 12369 Views
  • 16 replies
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Resolved! Next day replacement handset

Can anyone help,I'm waiting for a replacement phone as I dropped this one n cracked my screen. I'm paying £45 excess for 24 hour replacement. No despatch e-mail,nothing in my orders page of my o2 app. Really not happy!

Rudeboy69 by Level 1: Joiner
  • 459 Views
  • 1 replies
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Resolved! Contacting 02

Is everyonecelse in the same boat as me in contacting 02 impissible to reach, they ard taking our money, but no personal service whatsoever just like every other service these days

Ph399 by Level 1: Joiner
  • 667 Views
  • 2 replies
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Resolved! Trade in

Hello. I was about to send my iPhone 12 Pro Max in so that I could use the money to upgrade from an iPhone 12 Pro Max to an iPhone 13 pro max

Resolved! Replacement sim

Hi alli have received a replacement sim for the one I lost and have put it in the phone. it won’t let me make calls or send texts because it says I have an outstanding bill but it’s all paid up to date and the next amounts are due 15th October (airti...

Nifty_50 by Level 1: Joiner
  • 406 Views
  • 1 replies
  • 0 kudos

Resolved! Want to chat to someone

My son phone not working and he has got 0 spend cap on it and the bill is £49 I am not paying it because he got 0 spend cap on it so could put his services back on please

Marlene2 by Level 1: Joiner
  • 407 Views
  • 1 replies
  • 0 kudos

Resolved! 4g turned off

Why has message popped up saying my 4g is turned off?

Pops1 by Level 1: Joiner
  • 554 Views
  • 2 replies
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Resolved! Discount

Hello, I sent the text through to apply for loyalty discount and it said it was approved, however it hasn’t been taken form my bill. I was told with discount my bill would be around £44 and it has come out at nearly £50 which was the price I was quot...

Ls9999 by Level 1: Joiner
  • 446 Views
  • 1 replies
  • 0 kudos

Resolved! Changing billing date

Hi just wondering has anyone change their billing date just wondering if it will give me a large extra charge to do so I wanted to change my payment towards the end of the month

jordan10 by Level 1: Joiner
  • 672 Views
  • 2 replies
  • 0 kudos