Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 115782 Views
  • 24 replies
  • 5 kudos

Resolved! Discount

Hi can anyone help me i recently purchased a 12 pro Max in store and the man who served me told me I could add a uni days discount for air time but I don’t understand how to do this. If someone could help that would be great thanks

Ab2201 by Level 1: Joiner
  • 89 Views
  • 1 replies
  • 0 kudos

MISSED ONE PAYMENT

my partner missed one payment because his sister had massive heart attack 02 was the only company that didn't care they have cut my SIMS off and told me to pay £116 plus £15 reconcidtion fee they claim yoj have one month to pay but that's wrong I con...

Heartless by Level 1: Joiner
  • 94 Views
  • 3 replies
  • 0 kudos

Resolved! Damaged iPhone 13

I boke and damaged my iphone. A HGV lorry ran over it! Can I get a replacement phone?

pele by Level 1: Joiner
  • 70 Views
  • 1 replies
  • 0 kudos

Resolved! Change to sim only

Hi, my phone contract is up on the 28th November and would like to keep my phone and just change to sim only, how would I go about doing this please? Thank you Nicola

Resolved! Billing

Hi, I would like to change my billing date from the 12th to the 1st of every month

Resolved! Extra sim

I was wondering if I could add a second sim to my account 

Krissie by Level 1: Joiner
  • 70 Views
  • 1 replies
  • 0 kudos

Resolved! Close account

Hi I would like to chat to someone if possible  

Swp by Level 1: Joiner
  • 97 Views
  • 1 replies
  • 0 kudos