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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237240 Views
  • 2 replies
  • 2 kudos

I’ve tried to order a new iPhone

Hello there i tried to order the new iphone 16 pro max i’ve been in uk almost 2 years i’ve a reliable job and i paid the upfront 100 pounds and i guess they didn’t accept it but they deducted the money and i wanna make sure if the mobile phone will b...

Kg5 by • Level 1: Joiner
  • 218 Views
  • 1 replies
  • 0 kudos

iPad payment

Goodmorning, I am currently in South Africa and I keep trying to log in but I cannot do so because of the “send a text to your number” I do not have my sim. I would like to pay but there is no way for to me to do so. I have the money in my account wa...

sani by • Level 1: Joiner
  • 245 Views
  • 2 replies
  • 0 kudos

Delivery

It's me again!So i ordered the iphone 16 pro max and the o2 app says expect delivery on 20th sep. Will this be correct?

O2 Switch up / Pre order iPhone

Hello hoping someone can help advising me I currently have iPhone 14 pro max on a switch up pay monthly plan. I don't have an O2 store local to me i'm wondering is it possible to do the switch up online and how the process works, or how to do it as l...

Resolved! Switch Up

Hi,I’m looking to upgrade my phone using O2 switch up but when I add the upgrade to my basket it still has a £750 upfront cost to pay off the contract early. I thought switch up meant I wouldn’t need to pay off the contract. Is this correct? Thanks,J...

JSH2644 by • Level 1: Joiner
  • 626 Views
  • 5 replies
  • 0 kudos

I am unable to see my bill

I have two accounts phone ********592 and *********594 but which ever one I select I only get the bill for ********592 [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

FBA by • Level 1: Joiner
  • 184 Views
  • 1 replies
  • 0 kudos

Travel bolt on Turkey

Hi I’ve just landed in Turkey about an hour ago and I wanted to see if I can add the travel bolt on for Zone 2 which is £6 a day but when I text it’s doesn’t allow me to add nor on the app

Amanda210 by • Level 1: Joiner
  • 246 Views
  • 1 replies
  • 0 kudos

Service in USA

Hi. ... Just arrived in USA and don't appear to have data services. I thought I had the bolt on already via the VOLT / O2 deal but I can't find any mention of it. I don't want to switch on roaming until I'm sure. Anybody help ??? Thanks.

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