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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Resolved! Signal

I have issues with my internet connection and I talk with O2 customer service and it's not improving I'm paying my bill just to stay and reset the phone 5 or 6 per day

Resolved! BlueLightCard discount

My discount hasn’t been applied to my airtime bill. I signed up through BlueLightCard

Resolved! Reducing bill

Hi I am looking to reduce my bill 

Graeme27 by • Level 1: Joiner
  • 365 Views
  • 1 replies
  • 0 kudos

Direct Debits

Hi, I want to change my direct Debit details, e.g: the account I use to pay my DDs. In the online system there seems to be only 1 place to change Payment Account details. Will this apply to both my Device and Airtime payments?

Travel to Canada

Hi there, I am travelling to Canada this week and would like to know if I have intl roaming available for this trip. I believe I do but would like someone to confirm for me what I can use out there included in my package (ie no extra charge). In the ...

Jim28 by • Level 1: Joiner
  • 362 Views
  • 1 replies
  • 0 kudos

Next Day Delivery

Hello, i ordered a phone yesterday, which stated delivery today. I received the dispatch email with tracking number this morning, however DPD tracking says they are expecting the parcel shortly. I assume that means it's not arriving today? Thank you.

Lucyjo81 by • Level 1: Joiner
  • 324 Views
  • 1 replies
  • 0 kudos

Resolved! PAYG balance disappeared from my old my o2

My PAYG balance of about £8 disappeared when I set up a pay monthly SIM a few weeks ago. I have just set up the new my o2 account as I was unwell for a couple of weeks. Will that balance eventually turn up? It was on the same o2 number which is on my...

Gran2 by • Level 1: Joiner
  • 597 Views
  • 2 replies
  • 1 kudos

Incoming calls issues

Hey is anyone else having issues with recieving calls? I can make them without issues but not getting anything incoming

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