Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Reduce my monthly payments

Looking to reduce my bill ideally £20 or less

Resolved! data top up on monthly payment

hi there can I get an extra data?

Resolved! Changing ownership of sim contract

My foster son has had to move on and has taken my SIM card with him. It is a pay monthly contract that doesn’t end until 2023. Is there any way I can transfer the sim to him and let him pay it monthly?

Resolved! O2:We were unable to process your latest bill.

I have had this text message an hour ago. 'O2:we were unable to process your latest bill. In order to avoid feres, please update your billing information via:https:// ' There are two possibilities here. It might be a genuine text message. It comes fr...

Resolved! Can't see bills after leaving o2

I just left O2 and kept my number. I just got a bill notification on my text yesterday. I tried viewing it today, but it seems that O2 has already locked me out of everything? Like, I'd like to view my bill? It's a very basic thing, even for a custom...

Resolved! Discount

How do I add my nhs details for my discount?

Resolved! migrate number

I have just bought an I phone 13 I want to migrate my number from Plan.com (business account) to O2 my number and the number o2 gave me with my new phone is [Removed] please sort this out ! it can't be this difficult !!!??? regards Hugo Treays [mod e...

Resolved! payment problems

is anyone else having an issue trying to pay their bill i keep getting contact your bank but i can make purchases with my card i dont know what to do

Resolved! Keeping old number

Hi, I'm new to o2. I've swapped my SIM but my number hasn't transferred yet. Anyone know how long it takes once you fill in the transfer over form?I'm also eligible for a discount (family members also with o2) but I can't see how to apply for it. Any...

Resolved! Keeping Number

Aup people.i recently upgraded my contract phone and the new one has 5g (Samsung S21) whereas my old phone only went to 4g (OnePlus 6T).i want to keep my number and have a PAC code ready however on o2s website I can't find anything about moving my nu...

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