Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 254869 Views
  • 2 replies
  • 2 kudos

Resolved! Kept old number - but 02 number showing in places

When sending messages or face timing instead of my transferred EE number showing it presents my O2 number.however when I call my transferred number shows

Ma_rk by Level 1: Joiner
  • 353 Views
  • 1 replies
  • 0 kudos

Resolved! Add on bill

Y can't I add on my bill

MILES21 by Level 1: Joiner
  • 348 Views
  • 1 replies
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Resolved! Front camera not working

Hi I have a heuwei p30 new edition and all of a sudden my front camera has stopped working, tried everything but still not working can anyone help me please

Macca81 by Level 1: Joiner
  • 496 Views
  • 1 replies
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Resolved! 2 direct debits and only 1 phone!

After deciding to forensically check through my statements I’ve noticed I’ve been billed twice a month by O2. One is definitely for my monthly package along with the phone but I have no idea what the other is for and it’s been going on for quite some...

JOS by Level 1: Joiner
  • 942 Views
  • 2 replies
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Resolved! Item is no longer in stock

I paid for an early upgrade and purchased a new contract for next day delivery, the phone said available so I proceeded to have it delivered to an address that I will be at only tomorrow. I then received an email saying it isn’t for next day delivery...

Jacoby by Level 1: Joiner
  • 348 Views
  • 1 replies
  • 0 kudos

Resolved! upgrade

i upgraded was told item would be delivered next day on tracking it said 2 days after 2 days no item was delivered and said it would be another day and would be delivered by 6 and 7 oclock but was not delivered then got message it would be the next d...

Resolved! HELP!

So my contract is due to end next month, but O2 decided to cancel it now . I’m left with no number available no data nothing. Can’t call anyone and no one can contact me. There’s no live chat available which doesn’t help and complains team couldn’t c...

Gin1 by Level 1: Joiner
  • 474 Views
  • 2 replies
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Resolved! SAMSUNG S21+5G

Hi Ive just received my upgrade galaxy s21 +5g. I cannot charge it as their is no socket.

Sasca by Level 1: Joiner
  • 466 Views
  • 2 replies
  • 0 kudos