Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Tablet came but no sim in the parcel

Can’t find a way to contact o2 themselves I ordered a contact tablet with data plan and no sim was in the package? Does it come seperate? Although been 4 days since delivery of tablet. Anyone help please?

Resolved! Some O2 texts are being sent to the wrong number

Some O2 texts are being sent to another O2 mobile number used by my mother and needs to be sent to me as I am the account holder.How do I make sure that all O2 related texts are sent to me?

Resolved! How does it work travelling from uk to USA do I need to do anything with my phone

I am travelling to USA from UK worried about the cost of using my phone

Resolved! Discount

Hi I was told by an 02 advisor that I am entitled to discount as I work for the NHS??

Resolved! Data allowance is not changing

Hi. Im in Poland now, got the messagw feel like home. Hovewer my data allowance is not changing. Still I have 50GB from 50GB to use. I understand that limit abroad is 25GB. But still would like to have control how many GB im using and they are free o...

Resolved! Do I get double data if I am a virgin media customer?

Do o2 customers get double data if they are virgin media customers ?

Resolved! Terminate Contract

Does anyone know how I can terminate a contract? My 24 months are up and I no longer use this number. is there a way of doing it without having to ring up?

Resolved! Help! Enforcement and termination letter

Looking for some advice and help please. I done an upgrade online with click and collect at an O2 store. I went to collect my phone but wasn’t given it as my account is in my maiden name so told the store to cancel it which they said they did. On 2 o...

Resolved! Advisor

How do you talk to an advisor?

Resolved! Phone bill

Hi can give me a call urgently please.

O2

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