Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Canceling contract while abroad

I'm abroad for 4 months. I've bought a local sim which is much cheaper than using the o2 International plans. I want to cancel my o2 contract for now so I'm not paying my o2 bill for the next 4 months while I'm not using it, but I don't want to leave...

Vat breakdown on reciept

I need a vat breakdown for my monthly bill

Resolved! Line has been blocked but I have a payment arrangement plan

I have a payment plan but my line has been restricted

Resolved! Extra charge on my bill

HelloIve been charged extra on my bill as I sent 2 pictures to other IPhones. It’s free to send pictures to other iPhones from iPhones so I’m not sure why I’ve been charged. ThanksJason Hollington

My SIM card will not work in my new phone

I have bought a new phone and my old sim is not working in it

Tablet

Hi im just looking to know if my order has went through

Resolved! upgrade

hiim ready for upgrade

Porting from giffgaff issues

Hello, it's been 2 weeks since i am trying to port my old giffgaff number into a paid monthly O2 sim....spent hours by the phone with operators telling me that it is going to be sorted in the very next 24/48 h....they asked me even to regenerate the ...

A tablet

Hi I am looking to speak to someone

Resolved! Two O2 SIMs, only one showing on My O2 - HELP!

I have two O2 SIM-only contracts, one is showing up fine on My O2, the other was ported across from Virgin Mobile and does not show up on My O2. I'm being billed for it correctly and being sent billing/notification emails to the same email address th...

O2

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