Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237206 Views
  • 2 replies
  • 2 kudos

Samsung watch

Why cant i use my watch without my phone in range wen im payin data 

Marlow by Level 1: Joiner
  • 190 Views
  • 1 replies
  • 0 kudos

E sim

Hi I have got my contract stuff through but not received my e sim qr code

Upgrade

Hi I’m Thinking about upgrading my phone what deals could you do ? without paying an upgrade fee

Crofty1 by Level 1: Joiner
  • 331 Views
  • 4 replies
  • 0 kudos

Swap from Physical to E-Sim stuck in 'Processing'

Anyone been able to succesfully beat this problem? Seen people reporting this being an issue for >21 days ..they all seem to just give up and dissapear off the forum!!! I havent had any service on my phone since last friday (5 full days). Keep being ...

Esim

eSIM not on my phone and o2 are no help 

Resolved! Need PUK code

Good evening. How do I receive my PUK code via email? My phone is locked. Thanks

LuLou_12 by Level 1: Joiner
  • 278 Views
  • 1 replies
  • 0 kudos

Order

I ordered a phone not long ago. It said it has sent me a confirmation but I haven’t had one

ALS1 by Level 1: Joiner
  • 128 Views
  • 1 replies
  • 0 kudos

Resolved! Lost sim card

How can i order my simcard as i lost it

Bib by Level 1: Joiner
  • 243 Views
  • 1 replies
  • 0 kudos

Failed deliveries and returns.

So my iPhone couldn’t be delivered because I didn’t receive the PIN code to give to the driver and o2 apparently submitted a request multiple times but still couldn’t change the phone number on the delivery for me to receive the PIN code. Anyway it w...

Rog22 by Level 3: Thinker
  • 219 Views
  • 1 replies
  • 0 kudos

Overdue payment

I've just had a note that my payment is overdue. Why was it not automatically taken from my account as it has been in the past? There is plenty of money in there.