Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! My contract/service

I’m currently deployed abroad with the UK Armed Forces, I’ve been here since December where I’ve tried to keep on top of paying my bill however as I pay it manually each month and WiFi out here is limited it had been difficult, I now have no service ...

Resolved! Sim swap a problem

I have just bought an iPhone mini 13 BUT I have not transferred the sim from my iPhone SE 16 which I am still using.I ordered a 5g sim as I will need it but you have cut the service already which is annoying. Had you told me this when ordering I woul...

Resolved! new contract phone/sim

Tried asking yeseterday, but things got more confusing.Basically i've been with o2 since I was a kid & my previous phone was the note9 pay as you go, now I wanted a new phone so I decided to get the s22 contract, got the phone & inserted the new sim ...

Resolved! O2 Open discounts

Hello, move tried to add my O2 Open teacher discount but it’s not accepting my work email as my work email. please help?

Resolved! Contract Ending and the Auto-Save program ???

Hello,My O2 contract ends on 19/4/22 but I just got this from O2:-"Hello. Your minimum contract term ends on **Personal info**22. As part of our Auto-Save programme, your monthly plan will automatically go down from £40.56 to £29.99*.You can choose t...

Resolved! O2 Won't unlock my old phone

My mother bought an Iphone from O2, on a contract a few years ago. The contract ended and she moved to another provider. Now she has given me the old handset. I've had it on a Tesco sim card, which is O2, so everything has been fine. Now I want to ch...

Resolved! I have scratched my SIM card

My sim was in the back of my phone, between the phone and the case, and I think it scratched. Is there any way I could get a replacement because I have a contract and I need my SIM card for work as soon as possible. Thank you

Resolved! Disney Plus

How do I cancel my Disney Plus

Resolved! Final Bill

I left O2 on Tuesday 22nd February after transferring my number elsewhere. I received an email from O2 on 8/3/22 stating my final bill was ready and that I do not owe anything - however I believe I must be due a refund as a direct debit payment was t...

Resolved! Transferring number

Hi there, I am trying to transfer my old virgin mobile number but it’s not accepting my new sim serial number.

O2

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