Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 238000 Views
  • 2 replies
  • 2 kudos

Resolved! I've just Upgraded to Samsung Galaxy 22

Hi Good evening all Just upgrade to Samsung Galaxy 22 and I need to pick it up from Huddersfield 02. But I don't have PHOTOS ID or drive ID Card I don't know what to do? Any Admin around

Anonymous by Not applicable
  • 1946 Views
  • 11 replies
  • 0 kudos

Resolved! Bolt on’s

Hi I would like to add a bolt on to my account 

Poppy9767 by Level 1: Joiner
  • 295 Views
  • 1 replies
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Extras

Hi, I recently joined O2 from another network. I received a text saying I am entitled to add a free 'Extra' to my account, however, when I go to my account to see my 'Extras' options, it has a price underneath all the options available? The text and ...

melanoire by Level 1: Joiner
  • 557 Views
  • 4 replies
  • 0 kudos

Resolved! How can I get my bill's name change

My account name is my fiance's name.I need my bill with my name on it.Is it possible to change it or I can add a name to my bill? Thanks

KaylaFG by Level 1: Joiner
  • 533 Views
  • 1 replies
  • 0 kudos

O2 have screwed the pooch on my number transfer

so already have 2 lines with O2 in my name for my wife and daughter and had my own line with EE. Decided to pre-order the Oppo X5 Pro with O2 as it was cheaper than EE, had already paid the early termination fee and got my PAC code, now apparently I ...

martwho by Level 1: Joiner
  • 1089 Views
  • 3 replies
  • 0 kudos

Resolved! Keep my number

Can I keep my existing number if I change to a sim contract?

Waynio78 by Level 1: Joiner
  • 358 Views
  • 1 replies
  • 0 kudos

Resolved! Number porting - going to O2 voicemail

Morning all, my number is due to port to O2 from Vodafone. I just put my O2 sim in my phone, but it is still calling from the O2 number. However, when i call the number i am keeping, it is going to O2 voicemail... Does this mean the number will be po...

Resolved! Data Roll Over - New VM / O2 Volt Customer

Morning all Sorry if this has been asked before (I could only see it in PAYG). I have recently signed up to Volt in VM. One of the requirements was to change my mobile from Virgin to O2. I don't mind this in the slightest but I was a bit worried as I...

Normskii by Level 1: Joiner
  • 675 Views
  • 1 replies
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Resolved! There is any normal number to customer service?

I try 3 difrent number to contact with customer service to pay my bill but i cant call from that number what i won pay , so i use pay as you go and automatic secretary