Solved: Can i switch to a pay as you go

JamieThomas078 · ‎06-05-2022

can I please change to a pay as you go from my monthly because it is way too expensive?

MI5 · ‎06-05-2022

You'll need to pay what you owe on your contract then O2 will switch you over.

https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-05-2022

@JamieThomas078

You'll need to pay what you owe on your contract then O2 will switch you over.

https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎06-05-2022

@JamieThomas078 If you're having trouble keeping up with your monthly payments you should speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

I DO NOT WORK FOR O2

O2

Can i switch to a pay as you go

Charged double for Monthly Bill

Phone blocked

Sim only renewal coming up

Calls and SMS temporarily unavailable

How do I cancel a order