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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 234393 Views
  • 2 replies
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No Communication from O2 Regarding Account Updates – Help Needed!

Hi everyone,I’m hoping someone here can provide some advice or guidance, as I’m getting frustrated with my O2 account. I recently noticed some updates to my account, but I haven’t received any communication from O2 about them. My tariff and phone pay...

MarkyP1 by • Level 1: Joiner
  • 357 Views
  • 1 replies
  • 0 kudos

My order

I am waiting to hear back on an order I made for a pay monthly phone I got an email saying I’d take 24 hours to look at this was on Monday order number is [REMOVED]

92Leigh by • Level 1: Joiner
  • 162 Views
  • 1 replies
  • 0 kudos

SIM

Hello. I have changed from Tesco to you at O2. Do you send a new SIM or do I keep the old one. ? Thank you Stephen Johnson [REMOVED]

SJ9 by • Level 1: Joiner
  • 203 Views
  • 2 replies
  • 0 kudos

Cheaper sim deals than online

I have seen deals on comparison sites u switch and compare the market with 8.99 deals with o2 , bit nothing on the official website can u advise

Mazoid by • Level 1: Joiner
  • 246 Views
  • 2 replies
  • 0 kudos

Charges to Phone Bill

I want to stop anything being able to charge to my phone bill. Currently some unkown third party is charging for amazon prime on my amazon account to my phone bill, so technically im paying for my own amazon prime but have no way to stop it. I tried ...

Galaxy Buds

I recently took out new contract for a Galaxy Fold 6 and was advised i would receive text with offer on Galaxy Buds for £20. As yet, i am yet to receive text message

Extras5 by • Level 1: Joiner
  • 167 Views
  • 1 replies
  • 0 kudos

Sim not working

Good morning my sim is not working It is saying not registered on a network

62 by • Level 1: Joiner
  • 133 Views
  • 1 replies
  • 0 kudos

Resolved! Scam?

I had a phone call from 02039745149 today, offering a discount on my monthly O2 bill. They sent a text and then an email with a link to https://o2updates.co.uk where I would have to enter my O2 username and password. This looked dodgy, so I did not e...

FRS by • Level 1: Joiner
  • 418 Views
  • 1 replies
  • 0 kudos
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