Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 24 replies
  • 5 kudos

Resolved! Contract finished

My contract has just finished. At the moment I’m not planning on upgrading at the moment. I think if I move to a monthly sim only deal it will be cheaper but am I locked into another 24 month contract? I will be looking for a new phone in a few month...

Val19 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Can't select gift extra

Hello.As part of my plan i have the option to choose a gift extra like 6 months amazon video. I received a text message on monday 7/12 to say i only have 7 days left to pick, i have been trying all weekend to select this gift but i get the message "S...

Alice25 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! No SIM card

I’ve ordered SIM card twice now and still not received nothing I want to know why I’m paying for a contract and you can’t even get me a SIM card

Aj_1997 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Disney Plus

Have just upgraded with offer of free 3 months Disney Plus as extra, but when I go to add it, it says 1 month. Don’t want to spend another 1/2 hour holding for customer services. Has anyone else had this?

Melti by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Ipad pro

Hi I applied for a ipad pro it showing in stock on line but showing out of stock on their end I got people telling me different things I just want to know which is right also I haven't received a email saying my order had been processed or anything I...

Resolved! Data run out- 1st time ever. What caused this?

Causes for using up data . 5 days to go.Using AOL app on phone ? App added. Only wanted mail but got whole of AOLWrong setting ?What should the setting be when phone is mostly used at homeAny other settings etc to check.?The phone is shut down until ...

Jenny105 by Level 15: Gaining a Reputation
  • 3 replies
  • 0 kudos

Resolved! New contact for my son

Hi I’m looking at getting my son a new phone and contract any offers available pls

Scully17 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Cancelling & Leaving O2

Hi Does anyone know if you have to speak toO2 to cancel a contract or can I email \ write to cancel. I can NEVER get through on 202. Thanks All C

CJ4SZ385 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Promise to pay

I will need a promise to pay 

Dayman by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Mobile data problem

Hello guys hope you’re doing well. I complained so many about my mobile data problem they told me to fixed that problem finally they fixed the problem and they promised to me they will give compensation. I can’t use my mobile date since last year Dec...

Nomi12345 by Level 1: Joiner
  • 1 replies
  • 0 kudos