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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21857 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 206733 Views
  • 2 replies
  • 2 kudos

Resolved! I want to pay my bill

I left O2 around one year ago and I still have to pay 6 pound. Please I need help to pay this

Adr by • Level 1: Joiner
  • 367 Views
  • 3 replies
  • 0 kudos

Resolved! Phone cut off completely

Please can someone help me my phone is cut off completely and unable to get incoming and can’t access the app, how do I pay my bill to be reconnected if I have no means of accessing anything. I’m not very mobile right now so really need some help as ...

Kerry16 by • Level 1: Joiner
  • 2080 Views
  • 4 replies
  • 0 kudos

Incoming unknown calls and no data

Can someone please tell me if they have had this issue resolved: I have always been with o2, never really had any major issues. I have taken out a new contract about a month ago. Phone and airtime. I was sent a new sim card. When I did the sim swap I...

SairahHM by • Level 1: Joiner
  • 963 Views
  • 8 replies
  • 1 kudos

Not recognised on MyO2 app.

Recently can't sign into the my O2 app, msg states I have not been recognised...Anyone had this problem? plus direct debit was cancelled, seems at O2 end

M4ri3 by • Level 1: Joiner
  • 374 Views
  • 4 replies
  • 0 kudos

Bill

Hi I wanted to know my pending bill if I have any.

Declined Upgrade?

Anyone on Switch Up been declined when upgrading? In the past the system used to ask can you afford the new price and unless you owed money would automatically accept the upgrade and process Heard now o2 may full credit check for upgrade so was wonde...

Data

I’ve no internet connection. I’ve called O2 hundred times nothing happening. I’ve paid all my bills. I’ve switch on and off my iPhone hundred times. Iam very disappointed in O2 services. What solution ? Anyone help

Odin by • Level 1: Joiner
  • 191 Views
  • 2 replies
  • 0 kudos

Resolved! Scammed by Plan.com?

Hi, I was cold called yesterday by a company called Plan.com claiming to be a partner of O2 who could half my tariff. I ended up agreeing to a three year contract starting 10 July, but subsequently have lost access to 5G. It also appears that I have ...

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