Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Brand new pay monthly Samsung Z flip 3

Hi all I just need a little advice if anyone can help please. I’m not new to o2 but I have just started a new contract 2 days ago and got my deal through affordable mobile site which has pretty good reviews.I decided to go for the Samsung Z flip 3 af...

Resolved! Over paid

O2 has taken the wrong amount out of my bank this month for my airtime , it should be £21.80 and you have taken £34.65 .Please could someone get back to me ?

Resolved! Why is my bill so much

Why is my bill so much

Resolved! How long does it take for your contract to be delivered

I got a contract phone ordered it yesterday it’s now been shipped does anyone know how long it takes to get delivered if someone nice can help me that would be great thanks also I cannot find my other messages so cannot post it to them

Resolved! Did not receive Apple Music code

I took out an iPhone pay monthly plan on **Personal info**22. I have the priority app on my phone. So far I have not received any text about redeeming the Apple Music offer. The o2 app says all advisors are busy. Can anyone offer any advice?

Resolved! Account Limit Reached

Anyone run into this problem. Tried to take 2 new phones for my Kids moving them over to O2. But was declined as Account Limit Reached. Thye tried in mine and my Wife's Name but both had the same issue. I have been trying to get an answer from O2 for...

Resolved! Esim on 12 month sim only deal

Hi.is it possible to have an O2 Esim on a pay monthly (12month) sim only deal? Thanks in advance

Resolved! why’s my SIM card not working

Sims not working can’t send or receive messages

Resolved! Failed payment

Hi I recently ported my number out to another network, my account is cancelled I cannot log in, I'm getting messages to say my bill is overdue, when I call I'm on hold for 30 minutes then the line goes dead, How on earth do I get to speak to someone?...

Resolved! Sony Phones bending

I have a Sony Xperia 5 II. had it six or seven months. Its now bent. Sent to o2. they said £180 to repair not warranty. How can this not be warranty. I have said dont fix it I will contact sony direct. anyone ells having issues with this phone bendin...

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