Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 235460 Views
  • 2 replies
  • 2 kudos

Resolved! Adding a spend cap

Hi I didn’t realise I don’t have a spend cap can I add one 

MEGANG by Level 1: Joiner
  • 332 Views
  • 1 replies
  • 0 kudos

Service.

This is the worst service I have experienced in over 2 years. I have been having issues with my service and can’t get reception outside of the WiFi. I have called over a number of weeks and keep getting fobbed off. You sent me a replacement sim and 3...

Deano90 by Level 1: Joiner
  • 1409 Views
  • 5 replies
  • 0 kudos

Resolved! Slows delivery

Why have Halifax 02 in whoolshops have no stock for the Samsung s22 what I have been Waikato to collect for 4 days

Resolved! Sim card

Hi, I have lost my sim card abroad and would like a replacement one.

Anonymous by Not applicable
  • 395 Views
  • 1 replies
  • 0 kudos

Resolved! Data

Hi,I just need to check my data allowance? My tariff says I have 100gb of data each month however my phone is saying I have 2 gb? I have screenshots to explain if needed but right now I'm apparently out of data and I know I haven't used100gb? Could y...

Resolved! Upgrade Restrictions?

Hello,I've been with o2 about a month currently and I am hating my current phone, when I load the o2 app it says that I am eligible to upgrade as long as I pay the cost associated, which is fine, however when I try and go through with this, it says I...

Upgrade.png
SL5K by Level 1: Joiner
  • 1016 Views
  • 3 replies
  • 0 kudos

Resolved! To start new connection

I want to start a new monthly pay sim connection 

Iyrine by Level 1: Joiner
  • 422 Views
  • 1 replies
  • 0 kudos

Resolved! No data

Hi. I was a couple days late on the payment but it’s been paid now and I’m still getting no data nor can I make calls?

Resolved! Data not working Internationally

Hi there! I have been in Italy for 2 weeks, but my data is not working. I can receive calls, it’s just about mobile data. I already changed APN to mobile.o2.co.uk and restarted my phone.

Rads by Level 1: Joiner
  • 466 Views
  • 2 replies
  • 0 kudos

Find my phone/ sending and receiving text

Hi. My daughters pay monthly phone will not send or receive text as soon as she leaves the house Wi-Fi, also find my phone will not work. She has unlimited text and unlimited calls. Any answers would be greatly appreciated

Gracie04 by Level 1: Joiner
  • 515 Views
  • 4 replies
  • 0 kudos