Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

MMS network

I seem to not have any MMS

Resolved! Late payment

How do I call 02 when they cut me off?

Resolved! Order update

I placed an order earlier today for a contact phone an iPhone 11 unlimited everything for £30 a month I haven’t a order number and it won’t let me sign in to my o2 app is there anyways you can check this

Resolved! New handset

I want to buy a new handset and keep my mobile number. Is this possible and do I just then continue to pay for the data etc?

Resolved! Register my sim card

Hi i need register my sim card on Pay monthly

Bill

My phone bill is not ready

Resolved! Logged A complaint about being mis-sold No response?

Hello, I spent ages on the chat a while ago explainging i have been completely ripped off with the monthly charges.I tried to update my tariff to a much more suitable allowance but not heard anything back and tariff not updated.Impossible to speak to...

Resolved! Payment date

Hello, i would really like to change my payment date from the 28th to the very last day of the month due to starting a new job. Can someone help me?

Resolved! Abroad

hi I’m going to USA tomorrow for 8 days I’m looking for something that won’t charge me but I can still use my phone?

Resolved! Data

can I cancel my data while still paying for ipad

O2

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