Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! check end of my contract date

i want to check when my contract ends and unable to find it anywhere on the siteAlso live chat does not appear to be functioningCheryl

Resolved! Upgrade arrived, but no signal?

I have received my upgrade - all is working fine, but cannot get a signal. Wifi fine.Any ideas?

Resolved! Cancellation

Hello, I’m in desperate need of a new phone due to screen damage, does anyone know if I can pay off my remaining device plan but am I able to cancel my airtime plan? I’m in 02 refresh

Resolved! data roaming has stopped working changed my phone not connecting when in Republic of ireland

hello my data roaming is not working when I am in Republic of Ireland just changed my phone has this got something to do with it

Resolved! SIM only contract

I just placed an order for a sim only contract . But I forget to say I wanted to keep my original mobile number . How can I fix this as I can't find out where to do it on the site

Resolved! VAT Invoice

Good afternoon How do I get a VAT invoice? When I bring up the invoice to print, it says ‘This is not a VAT invoice’ Thank you

Resolved! Internet

Hello I don’t swam to have any internet

Resolved! Tariff change

Hi can you change my number to the 30gb tariff please. Can you do this so that the tariff changes now so I can have data thanks

Resolved! Fraud and monthly plan

Hi all,I contacted the customer service many times and I reported what happened to my o2 number. I have been at the o2 shop few times in the last month. It’s not clear for me what is going on and also for your operator. I reported a fraud about a dev...

Resolved! Instore

Hey, Just after some advice for someone I recommended to join o2 They've gone for a sim only plan, with the current bank holiday approaching regards postal, can they go into an o2 store and get the sim replaced? Online all I could find was they need ...

O2

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