This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237793 Views
  • 2 replies
  • 2 kudos

Lowering data amount

Hello, I misunderstood a thing and have wound up with 50gb on my phone data. I only need about 2. I have been told I can switch it down to 5 in the change Tarif page, but the only options that appear there are 100gb+. How do I find the way to have le...

Refund

I paid for my tariff but didn't get it I want my money back please

Finley by • Level 1: Joiner
  • 171 Views
  • 2 replies
  • 0 kudos

Incorrect default

I’ve got an incorrect default on my credit report from O2, showing since Jan 2024. Only noticed when I checked my credit score this year so no notice of it! I do not nor never have had an account with O2 (took a sim only out Dec 2023 but cancelled da...

Sarah68 by • Level 1: Joiner
  • 1376 Views
  • 18 replies
  • 0 kudos

Resolved! Airtime student discount

Hi I have recently joined o2 and I am a student I see you offer a 20% discount to students on airtime plans but my code didn’t work can you please help?

Becca7 by • Level 1: Joiner
  • 251 Views
  • 1 replies
  • 0 kudos

O2 Default destroying credit file

2 years ago O2 made an error and didn’t close my account. The account was then sold to debt collectors. I have been harassed by the debt collectors since. I have called through numerous times and O2 have confirmed it’s an error by the original call h...

Ireland67 by • Level 1: Joiner
  • 2455 Views
  • 11 replies
  • 0 kudos

Resolved! Need to order eSim

How do I order eSim as I am upgrading my handset?app option is out of order. can you get me one please?

Kumarh by • Level 1: Joiner
  • 234 Views
  • 1 replies
  • 0 kudos

Account cancelled

Why is it untilnow I got billed from my account which I cancelled already last 5th of August 2024? I was surprised just today when I found out about it because I checked my bank account. Can someone help me with this please. Thanks

Adon by • Level 1: Joiner
  • 164 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View All
Top