Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 3G switch off

I had an email from o2 today saying my mobile phone will not receive data after next year, as did both of my parents. we all have phones that only text and make calls so does this mean we all have to buy new mobile phones, that we don't want, to cont...

Resolved! Phone Upgrade

Placed an order on 06/12/24 for an iPhone 16, thinking it would come next day because I ordered within the timeframe for it. Still no phone and no actual update

Device not delivered

Why when I ordered a phone 29th November, which still has not been dispatched, can I not canvcel the order, I am being told I need to pay for the device before I can switch and I don't even have it. This is whats commonly known as FRAUD!!!

Upgradw

Hi I would like to upgrade my phone i have money left on my old device can I pay it off in a few days

I’ve just upgraded my phone yesterday it said it was going to be delivered today but still no update

If anyone can help me my upgrade went threw yesterday now I cannot find my order or no email to say I phone has been dispated

Resolved! O2 Travel Inclusive Zone

HiI have trhe O2 Travel Inclusive Zone included in my tariff.O2 advise me that this will not include calls to US numbers when in the US. For example, if I wanted to book a restaurant.Is this correct ?

change tariff

no

Resolved! Device plan ended

Hellomy device plan has ended but I have still been charged. Please can this be cancelled and refunded so I am just paying airtime.kind regards katrina

Resolved! Transfer account to my wife

The account is in my name but my wife uses the phone. We wish her to be the account holder. How do we go about this transfer?

Resolved! Credit Stuck On account and messes up billing each month

When I was trying to make a payment to pay off my phone, several months ago, I must have added it to the account rather than having it go towards my phone, which was £4.29. Due to me being in credit, it minus 4.29 off my bill every month, but instead...

O2

Forum Posts