Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 20 replies
  • 5 kudos

Resolved! I have upgraded my phone

I have uograded my phone i have transfeered every thing bit its not letting me make calls, receive calls or texts

Salah11 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Hi

Just got a pay monthly sim but when I check my account it says I have a Nokia130 but I don’t just a sim card why is this?

71kk1 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Phone bill

Hi I’d like to change the date of my payment please to the 24th of each month

Resolved! Voicemail rings

Hi and help!I recently asked for help on here with how to set the number of rings before voice mail kicks in. I was given the answer but when I tried it I got a message saying that it was the wrong IM. Can someone please tell me what I am doing wrong...

Paulhc by Level 1: Joiner
  • 9 replies
  • 0 kudos

Resolved! Trying to find my contract or proof of purchase.

Hi I've recently bought the new z flip 3 and I'm trying to receive my free galaxy watch that I can get after getting the phone but I can't see where I can get proof of my purchase have the receipt but I dosnt have what phone it is on there and I need...

Kati1979 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Swap

Hi I have new contract Sim only. I try swap my old Sim for new I need stay same old nr top up for this new contract. Haw long I wheating for swap?

Resolved! No SIM card

I started a new contract last week. I received the phone and number shows on myO2, but I didn't get a SIM card. There's no contact details on the O2 site. I've used the web chat a few times in the past, but there's no sign of it now. Can somebody hel...

Resolved! No sim

Hi I recently received a new tablet for mobile Internet. Unfortunately I have not received the sim.The number is registered on my account, but I have no sim.