Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 229729 Views
  • 2 replies
  • 2 kudos

0843 Nuisance calls

I’ve seen previous posts on getting nuisance calls from 0843 numbers, but nothing recent is there anyway I can simply block all calls from 0843 numbers ? I’ve tried call blocking apps, but they only work after the call and relies on people reporting ...

Data rollover

I’ve used all my day for the month, but I get paid tomorrow morning. I debating buying a bolt on but I don’t know if that is worth it because I know I have data rollover but I don’t know how much. Is there a way I can check how much data rollover I h...

Jdench by Level 1: Joiner
  • 139 Views
  • 1 replies
  • 0 kudos

Upfront payment for new phone

In Feb I made an online purchase with o2 for a new Samsung S24 and paid £780 upfront, the next day I found a better deal with Samsung directly. I called o2 & was advised to refuse the delivery from o2, which I did, The device was returned to o2 and o...

Tim17 by Level 1: Joiner
  • 186 Views
  • 1 replies
  • 0 kudos

Broadband Upgrade

Hi, I've recently upgraded my broadband to unlimited. I had purchased the 40GB, however this was not enough. Will the new upgrade be available straight away?CheersMark

Bill

Hello, I am overdue paying this month's bill and I was wondering if I could pay double on my next bill due to financial difficulties and resume my connection. I get paid on the 9/08/24 and I can pay both bills on that day.

Rachel89 by Level 1: Joiner
  • 184 Views
  • 2 replies
  • 0 kudos

Upgraded wrong number

Hi, I recently got a text to my number ending 603 saying I could upgrade, as this was a SIM only I decided I wanted to get a device also. When logging in I got to the homepage with both my numbers on the left and my details on the right, I clicked th...

Kymiko by Level 1: Joiner
  • 169 Views
  • 1 replies
  • 0 kudos

Change from pay monthly to pay as you go.

Hi could I have some help, I'm just going in a loop an don't see where I can do this on "My O2" I'd simply like to cancel paying monthly for my airtime and just go with pay as you go with my same number, device is fully paid but I just want to top up...

Max15 by Level 1: Joiner
  • 232 Views
  • 1 replies
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Bill enquiry

My current tariff states it will be a monthly payment of £22. Yet I am always charged £28.07. I don't incur any additional costs like calls, data or bolt ons. I don't know why I'm being charged more than the stated amount

RC37 by Level 1: Joiner
  • 157 Views
  • 1 replies
  • 0 kudos

Tartif

My contract runs out in Oct this year as i stop paying for the phone, i want to change to a 24 myh 50GB @ £17 … O2 are saying i have to pay off my phone first is this correct or should i cut my losses and change provider after 10 years