Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 454711 Views
  • 2 replies
  • 2 kudos

Port and no signal

Hi everyone, I ported from Vodafone yesterday at around 1100. I saw my number go on the SIM details and it's on the app as my number but about half an hour later I lost all signal. Waited until 1800 and rang customer services but told to wait 24hrs. ...

Ozman by Level 1: Joiner
  • 770 Views
  • 1 replies
  • 0 kudos

Resolved! Blocked

Trying to ring to o2 to speak about my blocked phone, can’t ring out 202 or any other numbers, need help please!

Resolved! Sony Refusing To Give Me Free TV - Xperia I IV promotion

So I happened to see the Xperia I IV promotion where you get a free Sony Bravia 43" TV on the very last day of the promotion. So I made my order and got an email confirming I was entitled to claim it, sent over my details to the Xperia promotion page...

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sneill924 by Level 1: Joiner
  • 3360 Views
  • 8 replies
  • 0 kudos

Resolved! Cant understand bill

Why does my bill have - sign before every amount?

Rose6 by Level 1: Joiner
  • 899 Views
  • 2 replies
  • 0 kudos

Resolved! Payment

Hi

Josh10 by Level 1: Joiner
  • 658 Views
  • 2 replies
  • 0 kudos

Resolved! Over charged

Hi I have multiple sims and one of them is being overcharged each month. Can you please help?

Antec by Level 1: Joiner
  • 793 Views
  • 2 replies
  • 0 kudos

Resolved! Spend cap

I have 20 spend cap, however when i try to use this it's declining. I have it available does anyone no why this would happen

Resolved! Cant pay my bill for another week

Hi, i cant pay my bill for another week and was wondering, if i could change the due date or anything else without losing service? Preferably id like to do this without having to phone o2, can i do this through the app?

Pez by Level 1: Joiner
  • 829 Views
  • 1 replies
  • 0 kudos

Resolved! Gift card

I upgraded my phone back in July of this year, supposed to come with a £300 gift card, I understand I need to wait, but how long, and has anybody else actually received there's?

Resolved! O2 fail to provide a final bill

O2 have not provided a final bill. They say I can see it if I log on to the Web app but all that says is my account is closed. There is no bill

thurstan by Level 1: Joiner
  • 561 Views
  • 1 replies
  • 0 kudos