Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 15 replies
  • 5 kudos


HiI have no phone to access to cancel my contract what can I do ??


I need to cancel my contract but I have no phone can you please help to what I can do

Pay Off Device

Hi GuysIm trying desperately to find out how i pay off my device plan, without success. I appreciate Covid has reduced direct people contact, but, there doesnt seem to be a facility online where i can pay off my device and change to a sim onlyh tarif...

Visual voicemail on 6s plus

I’ve upgraded my sim only as I had sim only before got more data this time but I’ve lost my visual voicemail how do I get my visual voicemailBack!

Suzylou by Level 1: Joiner
  • 9 replies
  • 0 kudos

Porting number

I applied for a SIM only last week and provided my PAC code in order to keep my previous number and it hasn’t been ported over, I know they don’t occur over the weekend but how long will it take?

Mily by Level 1: Joiner
  • 3 replies
  • 0 kudos

Apple watch

I am trying to purchase an apple waatch on a separate device on my account but it will not allow me to do this, any help would be amazing

Tylerford by Level 1: Joiner
  • 4 replies
  • 0 kudos


Hi,I bought an Apple Watch series 4 today and it is due to be delivered today but I didn’t check the prices on the series 5 and they are very similar. How do I go about an exchange in these hard times? I tried ringing but every time I end up with a m...

Kazzy by Level 1: Joiner
  • 5 replies
  • 0 kudos