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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237957 Views
  • 2 replies
  • 2 kudos

Resolved! My latest bill

Hi I switched today to the sim only deal and was advised to switch on the day my old contract finished by your staff instore but have been told today that I have to pay another month bill £24.80. Why when I will be no longer using that data ?

Julie196 by • Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Hello, I’ve tried to ring to say that I can pay my bill on the 30th of September. Please don’t stop my contract

Mia2 by • Level 1: Joiner
  • 358 Views
  • 1 replies
  • 0 kudos

Resolved! New phone upgrade

Hi there I am looking to upgrade from my pay as you go deal to a monthly plan. I would like a brand new iPhone 12 or above and sky mobile have a deal for 24£ a month for an iPhone 12 with 10gb of data and unlimited texts and calls. Can you match this...

New contract

Hi when 02 say you can upgrade to new device after 1 month and 3 days can I take out a contract with any phone after this I started off at waiting from 6 months and worked my way down

Amy32 by • Level 1: Joiner
  • 298 Views
  • 1 replies
  • 0 kudos

Resolved! New phone

I have just got the iPhone 14 how to o transfer my sim and photos etc from my iPhone 11

Ishola21 by • Level 1: Joiner
  • 454 Views
  • 2 replies
  • 0 kudos

Resolved! New order

Hi, just placed a new order and paid £230 upfront. Have not received any email yet from them. I have even received a new phone number for the order but as said, have not received any other information beside your new phone will be with you shortly af...

Larisa by • Level 1: Joiner
  • 406 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade

Hiya, I have a sim only contract and my account shows I can upgrade but want to make sure there are no additional cost to upgrade. Any ideas how I can tell, I have gone through the upgrade process right up to pressing the final upgrade button and no ...

Pux by • Level 1: Joiner
  • 408 Views
  • 1 replies
  • 0 kudos

Resolved! New phone

Hi, Iv upgraded and I need to set up my new phone. I was sent a SIM card with it. Do I need to put my old sim to keep same number or the new SIM card?

Giorgo by • Level 1: Joiner
  • 312 Views
  • 1 replies
  • 0 kudos

Resolved! Credit agreement

I placed an order for a iPhone 14 Pro yesterday, I got all the pre contract agreements through, then I got the actual credit agreement, so I presume the credit check was passed, I never got a order confirmation email though, contacted o2 and they sai...

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