Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Does anyone know if service gone down

Hi as the service gone down I can’t get any signal at all in the last 2 hours

Resolved! Awaiting sim

I've just moved to O2 . I gave them my pac code when I ordered the sim. They have given me a new number and not transferred mine over. I'm yet to receive the sim but have been billed from today. Will they change it?

Resolved! Inquiring for new phone contract added on

Hello I’m looking for the royal purple iPhone 14 is it out in oz stock yet

Resolved! Disney+

Hi there I would like to cancel my 3 months subscription it was free and I can't do it I'm with tesco

Resolved! Travel to EU

I have SIM only pay monthly deal.Every time I’ve travelled to EU in last 2 years my roaming seems limited to calls and texts and not data. I can’t even use my map in my device without linking to wifi either in a cafe or hotel.What am I doing wrong?!

Resolved! Transfer from Lebara to O2 - PAC provided

Hi I am transferring from Lebara (Vodafone) to O2. I have received my O2 SIM card & have provided on Monday afternoon the PAC code to allow my old number to come across. I am still waiting for my old SIM to be deactivated so that I can transfer my ne...

Order esim

Hi all, It's not convenient for me to drop into a local O2 store to order an esim so I'm trying to do so online. However, I am going round in circles and unable to navigate the O2 web site to where I need to be. Also I called 202 this morning and the...

Resolved! Porting Problem - Please help!

My number (of 25yrs) was due to be ported in yesterday from EE but seems to have gone very wrong indeed. The PAC has clearly been actioned as my EE SIM is now dead. If I call my number I get "the number you called is not recognised" and the O2 SIM st...

Resolved! Time scale for number trasfer

changed from virgin to o2 and received my new sim today . now the sim is in my mobile how long does it take for my old number to transfer over , I filled in my pac code when ordering the sim 3 days ago is there something else i need to do.

Resolved! Overcharge

Why have I been charged for minutes when I have unlimited minutes

O2

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