Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! laptop

hi im love nuw laptop. ples help. not new sim cards

Resolved! Paying off device plan.

Hi all. I'm looking at paying off my device plan in full. Which doesn't run out till June 2023. If I pay off the reminder. Is it possible to cancel my air time too. And go with a different network? Thank you

Resolved! Monthy Phone Payment

In November 2021 the 2 year contract for the phone purchase expired however I'm still paying £57.27 per month. I need to change to a SIM only as the phone is now paid for. I cant seem to see how so do this on My O2, only offers we SIM's at similar pr...

Canceled order and contract before 14days but o2 keep sent me the bill

I canceled my order and my contracts before 14days. O2 agent told me to cut the new sim card that I got by post. But I keep got the email from o2 that said I over due payment for my monthly contract, and if I don't paid after 4 days I will get fine. ...

Disney+ discount not working

Hi, i’m having issues applying the disney plus bolt on that offers £2 off subscription. Can anyone help. @O2Lisa i think you’ve helped me with issues before! thanks

Resolved! Lost sim card

I lost SIM card. I want replacement sim for I phone 13 pro

Resolved! Phone

I pay my bill and I can call but nobody can call to me. I can’t send messages and I don’t have internet still can you fix this please. xxxxxxxxxxxxxx ARTUR [Mod edit: Please do not share personal details as your posts are visible to the public. Thank...

Resolved! Cancel o2 sim only within 14 days

i have recently moved to o2 on sim only plan and signal is appalling. I am within 14 days but when i tried to cancel online, i am told i have to pay the whole contract off?

Resolved! WiFi

Hi , I was wounding about what I can get to get more access to WiFi when I'm out. I was Away this weekend and can not connect to any near by WiFi at all. So it means I couldn't do anything on my phone. So my question is , is there anything I can do o...

Resolved! RPI Increase cut-off date

If I signed up to a new contract on Saturday will I face the RPI increase this year?

O2

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