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Level 1: Joiner
Posts: 2
Registered: ‎28-11-2018
Accepted Solution

armed forces discount

Im trying to sort out my army discount and have followed the guides on the community pages but have got nowehere!


Im texting 61202 and have tried British Army, Army, Armed Forces - but it keeps coming back with an error.


anyone know what I need to type???



Level 1: Joiner
Posts: 1
Registered: ‎21-05-2018

Re: armed forces discount

The code for the army is ARM01 

pop that into www.o2.co.uk/open


follow the instructions. Jobs a gooden

Level 1: Joiner
Posts: 2
Registered: ‎28-11-2018

Re: armed forces discount

Thanks Hughes,


do you know if you still get a discount as an army veteran?

Posts: 115,706
Topics: 571
Solutions: 15,885
Registered: ‎04-04-2012

Re: armed forces discount

You need a payroll number and valid email address so it's doubtful ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 84,041
Topics: 580
Solutions: 4,246
Registered: ‎04-01-2009

Re: armed forces discount

It's worth asking customer service but I too doubt it. Once upon a time there was a discount for veterans but I think that was discontinued when the O2 Open was introduced.

Level 1: Joiner
Posts: 14
Registered: ‎09-06-2013

Re: armed forces discount

If you are a genuine veteran you can join https://www.defencediscountservice.co.uk where you'll find information to obtain the O2 Open discount you are referring to.
Former Staff
Posts: 7,869
Registered: ‎23-07-2014

Re: armed forces discount

Hi everyone, just double checked this on our end as well regarding the O2 discount - it is indeed serving forces only that get the discount, so looks like that's why it was not working for you @alidon. If you are active though and there's still a problem, the Armed Forces HR might be able to help with more info.


Cheers for posting that link @DaveA. Smiley Happy

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Level 1: Joiner
Posts: 1
Registered: ‎29-07-2019

Re: armed forces discount

Well that's just typical, I moved over to O2 mainly because they offered the discount.  As a medically discharged veteran I'm somewhat let down by this.  Especially as I have just upgraded because of all of this.