cancel
Showing results for 
Search instead for 
Did you mean: 

annoying "bundle call" voice when using phone

Anonymous
Not applicable

Why do 02 have a silly voice saying "bundle call" whenever my phone is used? I find it difficult to believe that customers need or want it, though there are always an odd few I know. For the likely majority who don't want to hear it, why can't it be turned off? Other networks don't have it by default and don't seem in any rush to copy this 02 feature. I wonder if there's a manager somewhere in 02 who wakes up every day and recites some pointless mantra to annoy his or her partner every morning "Bundle wake", repeating it or something equally silly again when getting home "Bundle home". It started as an annoying niusance and I'd go so far as to say that I might leave 02 soon purely because it's getting ever more annoying. 

Message 1 of 8
16,008 Views
7 REPLIES 7

Bambino
Level 86: Prestigious
  • 24478 Posts
  • 1067 Topics
  • 3840 Solutions
Registered:

Same topic discussed four below your post.

http://community.o2.co.uk/t5/Discussions-Feedback/annoying-bundle-call-voice-payg/m-p/943692

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 8
16,001 Views

jonsie
Level 94: Supreme
  • 96071 Posts
  • 612 Topics
  • 7176 Solutions
Registered:

Cleoriff
Level 94: Supreme
  • 128704 Posts
  • 836 Topics
  • 7600 Solutions
Registered:

@jonsie wrote:

Another thread here today. Is this something that has only just been introduced?

http://community.o2.co.uk/t5/Discussions-Feedback/annoying-bundle-call-voice-payg/td-p/943692


This is just what I thought...Never heard of it before today. Not very popular so it looks as if O2 may have to rethink this one

Veritas Numquam Perit

Girl in a jacket
Message 4 of 8
15,996 Views

Curr946
Level 26: Upbeat
  • 2174 Posts
  • 133 Topics
  • 44 Solutions
Registered:

I do remember years ago that some pay and go only allowed calls to certain numbers etc. This whisper was added to inform customers that the call either was or was not included. It saved lots of customer using up all their credit by mistake. Would appear it's back. Try calling 4445 and asking to turn it off

Current Phone: Sony Xperia XZ Premium
Message 5 of 8
15,995 Views

Cleoriff
Level 94: Supreme
  • 128704 Posts
  • 836 Topics
  • 7600 Solutions
Registered:

The op on the other thread said they had called CS and it couldn't be turned off....

Veritas Numquam Perit

Girl in a jacket
Message 6 of 8
15,992 Views

MI5
Level 94: Supreme
  • 152291 Posts
  • 651 Topics
  • 29054 Solutions
Registered:
Switch to giffgaff.
Same service, no annoying messages and cheaper.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 8
15,958 Views

Anonymous
Not applicable
Hi there I've wondered the same question, glad I'm not the only one. Just a really stupid feature. I started the previous feed. 02 can't switch it off. Seems very stupid not to be ale to. Doesn't display this Info. I have to hold the phone away from me at times. Coz it annoys me that much. And had the text notifications off everytime I text or made a call. 02 customer services can't seem to understand why some people don't want it. I'm as most people are capable of checking balance. And allowances. Hopefully 02 amend this feature soon.
Message 8 of 8
15,833 Views