annoying "bundle call" voice when using phone

on 26-01-2016 23:26
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 26-01-2016 23:26
Why do 02 have a silly voice saying "bundle call" whenever my phone is used? I find it difficult to believe that customers need or want it, though there are always an odd few I know. For the likely majority who don't want to hear it, why can't it be turned off? Other networks don't have it by default and don't seem in any rush to copy this 02 feature. I wonder if there's a manager somewhere in 02 who wakes up every day and recites some pointless mantra to annoy his or her partner every morning "Bundle wake", repeating it or something equally silly again when getting home "Bundle home". It started as an annoying niusance and I'd go so far as to say that I might leave 02 soon purely because it's getting ever more annoying.
- 24551 Posts
- 1076 Topics
- 3844 Solutions
on 26-01-2016 23:31
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 26-01-2016 23:31
Same topic discussed four below your post.
http://community.o2.co.uk/t5/Discussions-Feedback/annoying-bundle-call-voice-payg/m-p/943692
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 26-01-2016 23:31
Another thread here today. Is this something that has only just been introduced?
http://community.o2.co.uk/t5/Discussions-Feedback/annoying-bundle-call-voice-payg/td-p/943692
- 130069 Posts
- 838 Topics
- 7607 Solutions
on 26-01-2016 23:34
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 26-01-2016 23:34
@jonsie wrote:Another thread here today. Is this something that has only just been introduced?
http://community.o2.co.uk/t5/Discussions-Feedback/annoying-bundle-call-voice-payg/td-p/943692
This is just what I thought...Never heard of it before today. Not very popular so it looks as if O2 may have to rethink this one
Veritas Numquam Perit
- 2174 Posts
- 133 Topics
- 44 Solutions
26-01-2016 23:35 - edited 26-01-2016 23:38
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
26-01-2016 23:35 - edited 26-01-2016 23:38
I do remember years ago that some pay and go only allowed calls to certain numbers etc. This whisper was added to inform customers that the call either was or was not included. It saved lots of customer using up all their credit by mistake. Would appear it's back. Try calling 4445 and asking to turn it off
- 130069 Posts
- 838 Topics
- 7607 Solutions
26-01-2016 23:36 - edited 26-01-2016 23:37
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
26-01-2016 23:36 - edited 26-01-2016 23:37
The op on the other thread said they had called CS and it couldn't be turned off....
Veritas Numquam Perit
- 152793 Posts
- 652 Topics
- 29168 Solutions
on 27-01-2016 07:06
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 27-01-2016 07:06
Same service, no annoying messages and cheaper.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

on 31-01-2016 08:45
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 31-01-2016 08:45

