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on 15-07-2020 16:06 - last edited on 16-07-2020 14:25 by LukasB
Hello i would like to activite my sim card . somone stolen my phone and i got new sim card . could you help me please . i cant order no [personal details removed]. my phone nr [personal details removed]
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on 15-07-2020 16:18
You need to call customer service to have the bars lifted on both your new SIM and your account.
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on 15-07-2020 16:18
You need to call customer service to have the bars lifted on both your new SIM and your account.
Numbers to try here Guide: Coronavirus Community Help and Support
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 15-07-2020 16:19
Hi @marz27
We can't access individual accounts online, you will need to call 0344 809 0202 and ask them to activate your new sim card.
Hope this helps.