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about my old o2 number

Anonymous
Not applicable

i lost my ol o2 sim.now i have a fresh o2 sim .i want my old number back on this new sim.what can i do now?

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Cleoriff
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Can you remember your old number? If so look at these links

http://www.o2.co.uk/help/phones-and-devices/how-to-keep-your-mobile-number#qs

http://swapmysim.o2.co.uk/

 If you have any problems you need to ring customer services http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket

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Message 2 of 20
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Cleoriff
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Can you remember your old number? If so look at these links

http://www.o2.co.uk/help/phones-and-devices/how-to-keep-your-mobile-number#qs

http://swapmysim.o2.co.uk/

 If you have any problems you need to ring customer services http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 2 of 20
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MI5
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Easiest way is to call CS.
202 for contract or 4445 for PAYG
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Your number should show in my O2 or ask friends who you have contacted previously for the number. Then simply call customer services. 

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MI5
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I assumed they know their number but just want to do a sim swap?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 20
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jonsie
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@MI5 wrote:
I assumed they know their number but just want to do a sim swap?
Quite possibly...
Message 6 of 20
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Cleoriff
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@jonsie wrote:


@MI5 wrote:
I assumed they know their number but just want to do a sim swap?
Quite possibly...

Well I wasn't sure either way...so I gave every option availableHappy Dance

Veritas Numquam Perit

Girl in a jacket
Message 7 of 20
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jonsie
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@Cleoriff wrote:

@jonsie wrote:


@MI5 wrote:
I assumed they know their number but just want to do a sim swap?
Quite possibly...

Well I wasn't sure either way...so I gave every option availableHappy Dance


That's ma gal...LOL

Message 8 of 20
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MI5
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@Cleoriff wrote:

@jonsie wrote:


@MI5 wrote:
I assumed they know their number but just want to do a sim swap?
Quite possibly...

Well I wasn't sure either way...so I gave every option availableHappy Dance


Pre or post edit ;)? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 20
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jonsie
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