Solved: What is my renewal date.

Anonymous · ‎07-07-2015

My contract with O2 is about to finish.

I would like to change from O2 to BT.

Apparently I can find my renewal date on MyO2.

No I can't.

I just want to have the number punted over to a new BT SIM at the end of the O2 contract, but I need to know when the end is.

O2 closes at 9pm, so that's that!

MI5 · ‎07-07-2015

It is in your MY O2.
It will say when you can upgrade your account which is the date you can give notice if you want to leave O2.
Just ask CS for your PAC so you can move your number to BT.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-07-2015

It is in your MY O2.
It will say when you can upgrade your account which is the date you can give notice if you want to leave O2.
Just ask CS for your PAC so you can move your number to BT.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-07-2015

Once you receive your PAC O2 will then generate a final bill if you have any fees left to pay.

Your PAC is valid for 30 days once you get it

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