Wrong item sent

[Billd]

How do I get my Survivor phone protector replace to one I requested, namely iPhone 11 and one for a 10 which does not fit.

[Bambino]

@Billd The only way is to call customer service. All numbers are in the link below. 0800 5874005 seems to be the best number to try first. Select any option, even fraud or lost/stolen.

Guide: Coronavirus Community Help and Support