Withdraw deposit

[Marcdixon]

Hi, I paid an extra £300 deposit and I'm looking to withdraw it now the correct time has passed

[TallTrees · Accepted solution]

Hello @Marcdixon 

Welcome to the o2 Community forum 

You will need to contact O2 customer services here 

You can  reach  O2  team via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

[Cleoriff]

@Marcdixon 

Just a reminder that return of deposits are only due after 3 months of on time payments and should appear on your 4th bill. In case you have no access to social media, then contact O2 on any number in this guide Guide: Coronavirus Community Help and Support 

Good luck.