Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Scammers are at it again

Hello,You probably already know this but I thought I would inform that I received a scam text which I know for sure as somebody who is a IT Security Analyst the text is fake.It looks like the scammer last are at it again sending out messages telling ...

Resolved! Cut off

I was cut off as was late paying my bill. I have now paid it and I am still cut off. When will it be back to normal

Resolved! Device problem

My iPhone is less than two months old and screen keeps freezing, help

Resolved! My bill

Why is my bill this month cost more for me and my wife and son it cost £73

Resolved! 'public phone number' on my current O2 account

I have an O2 monthly account for my IphoneI also run a top up 'burner' phone as I need a phone number I can advertise on my websiteIs there a way to add a second phone number to my current O2 account so I don't have to carry around 2 phones and worry...

Resolved! Scam email

I've got an email asking me to reset my password by clicking on a link, is this a scam. If not why do I have to do it.

Resolved! New number

HiI’m thinking of upgrading can I get a new number when upgrading? Also can I change my old sim in my old contract phone to pay as you go keeping the old number? Thank you

Resolved! Sim swap

So this is a long one so please bare with me..I got my new contract phone on Wednesday the 21st July.. requested a sim swap the next day so i could keep my old phone number. Was told it would be complete by the next day (Friday) It’s now Monday and i...

Resolved! Keeping my o2 number

Has anyone took out a new contract with o2 and carried over their existing o2 number? The upgrade options are too expensive and I want to use a deal on uswitch. Thank you.

Phone

Hi just got my new phone of yes today and the network isn't working can't text or ca

O2

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