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Why is my mobile bill over £60 this month?

Anonymous
Not applicable

Topic.

 

I'm on a £32 a month contract with 600 minutes a month and unlimited texts, and every month I only ever use about 2 hours worth of calls (120 minutes) and only a few texts, so why is my bill nearly double the £32?!

 

I suspect part of the reason is because I use premium rate directory services such as 118118, but I always text STOP after they've sent me the numbers I need, is it possible I'm still getting charged at a premium for this service?!

 

I don't really want to switch providers, as I am happy with O2 because they're the only provider with UK call centres.

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perksie
Level 69: Guiding Light
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I can see no reason why anyone would need to use a 118 service at all. Smiley Indifferent

 

Maybe the OP would enlighten us?

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adamtemp64
Level 66: Unequalled
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@Richard-Allen

 

Please look first at the exact charges in myo2 at the top of this page.

 

Then tell use the breakdown of costs. (then as said eariler we can help you)

 

Your own admission of using the 118118 questions by sms service is costing £1.99 each reply assuming that is what you mean and not the 118118 telephone service at £2 a minuite

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