
on 13-06-2017 11:37
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on 13-06-2017 11:37
I have been charged for texts when I haven't sent many - i'm supposed ot have unlimited texts. How do I find out how to get a refund or if my contract has changed without my knowledge.
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on 13-06-2017 11:42
Check your tariff in My O2 for any changes.
Also have a read about mms messages being converted from simple texts.
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on 13-06-2017 11:42
Check your tariff in My O2 for any changes.
Also have a read about mms messages being converted from simple texts.
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on 13-06-2017 11:42
Your MyO2 will tell you why you have been charged http://www.o2.co.uk/myo2
If you think you should be refunded you need to call customer service http://www.o2.co.uk/contactus
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 20-06-2017 10:29
Morning @Anonymous how are you doing? Did you find anything out from My O2?

