Why carnt I log into my account

[Ste8]

Why can I not sign  into my 02 app 

[madasaf1sh]

@Ste8 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone

[Oxonian]

@Ste8 

It might be worth deleting the app, restarting your handset and then re-installing it again. 

That sometimes works !