Why can't I add an apple watch?

[Diamondian]

Trying to buy an apple watch. I get the following response when I try and pay: 

"You don't have pay monthly account to connect your watch to. You need to purchase either a phone and an O2 pay monthly plan or an O2 pay monthly sim only plan first."

I definitely do have a Pay Monthly plan. 

[MI5]

@Diamondian 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks