Where is my phone

[GMck]

I ordered my phone on Saturday with next day delivery. Meaning the next working day witch should be Monday. Its now about to be Wedensday & still nothing. The option to track your iteam is a waste of time, myO2 tells you nothing.

[MI5 Level 94: Supreme · Accepted solution]

Chase it up with customer service http://www.o2.co.uk/contactus but probably out of stock.

[Anonymous]

Out of stock likely but customer service should refund your next day delivery charge 

[GMck]

If its out of stock I will be mad as it was in stock & still says its in stock

[MI5 Level 94: Supreme]

That means nothing to O2.
There's no live stock checking system in place so it's all guesswork.

[Anonymous]

@GMck O2 don’t have a live stock system so if it says on the website that it’s in stock that may not be true 

[GMck]

Thanks for the help. Sounds ridiculous that they can say in stock when things are not. The tracking is a joke. you dont track anything

[Anonymous]

@GMck Your very welcome & the tracking is rather naff indeed 

[MI5 Level 94: Supreme]

Tracking works fine but only after he phone is dispatched.
Until you get the dispatch email, there is nothing to actually track.

[liggerz87]

And if it's ukmail then good luck