
on 19-12-2013 17:17
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on 19-12-2013 17:17
Hi There
I have 'sped to refresh' upgrading from an iPhone 4s to an LG G2 which is due to arrive tommorow and my question is this - what happens to my 4s ? I don't mean do I sell it etc rather what happens to the service on it ? Will it be cut off and my number essentially transfer over to my new phone (it looks like 02 are automatically transferring my number over to the new phone) , or if someone rings my number will both phones ring ? Also I am planning on selling the phone back to o2 via recycle, do I need to delete all my info, photos etc and remove the old soundcard before posting back , lg will be on 4g and have its own soundcard . Thanks in advance for your help
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19-12-2013 17:20 - edited 19-12-2013 17:27
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19-12-2013 17:20 - edited 19-12-2013 17:27
when the new phone arrives with its new sim follow the swap my sim instructions that moves the account to the new sim (assuming it is a different size sim if the same just put old sim in new phone). Edit it is the same size sim so you could just swap it but as it is a 4g phone use the swapmysim process to get it all working with the new 4g micro sim that should arrive with the phone.
The iphone is the your to do with what you want but yes always wipe it before selling / recycling and the old sim is useless.
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

on 19-12-2013 17:20
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on 19-12-2013 17:20
Sorry I meant sim card not soundcard, my kindle auto-corrected that for me
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19-12-2013 17:20 - edited 19-12-2013 17:27
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19-12-2013 17:20 - edited 19-12-2013 17:27
when the new phone arrives with its new sim follow the swap my sim instructions that moves the account to the new sim (assuming it is a different size sim if the same just put old sim in new phone). Edit it is the same size sim so you could just swap it but as it is a 4g phone use the swapmysim process to get it all working with the new 4g micro sim that should arrive with the phone.
The iphone is the your to do with what you want but yes always wipe it before selling / recycling and the old sim is useless.
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
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on 19-12-2013 17:22
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on 19-12-2013 17:22

Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

19-12-2013 17:25 - edited 19-12-2013 17:36
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19-12-2013 17:25 - edited 19-12-2013 17:36
Unlocking form ; https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form
Edit as link broke and added some info about cex.
O2 recycle for my iPhone 5 was £200. I got £250 from cex but this depends on the aesthetics etc of the handset.
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19-12-2013 17:29 - edited 19-12-2013 17:30
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19-12-2013 17:29 - edited 19-12-2013 17:30
if bobs link is not working try this one
But no need if you do use o2 recycle
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
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on 19-12-2013 17:49
Cheers for the help everyone - with regards to this 'swapmysim process' , is there a description of said process on t'internet anywhere or will it be included with the new phone ? Ps speaking of funny auto corrects my kindle just tried changing 'swapmysim' to 'despotism' which I thought ironically appropriate considering I'm getting rid of an Apple product !!
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19-12-2013 17:52 - edited 19-12-2013 17:52
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19-12-2013 17:52 - edited 19-12-2013 17:52
And should be in the new sim packet
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
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on 19-12-2013 17:52
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on 19-12-2013 17:52
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

