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What does waived off mean

JWF98
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Been told my upgrade fees may been waived can anyone explain what that means ?
Message 1 of 16
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JWF98
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Have you upgraded when they have offered to pay the rest of your contract ?
Message 11 of 16
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MI5
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I did have that offer once a while back.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 12 of 16
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JWF98
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And did they pay off your contract ? Also what was the terms
Message 13 of 16
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jonsie
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It's done so you will commit to another Refresh contract over 2 or 3 years.

Message 14 of 16
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JWF98
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Oh right thank you for your help you have been really helpful tried to get in contact with o2 but nobody has bothered
Message 15 of 16
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MI5
Level 94: Supreme
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 16 of 16
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