So as chat doesn't seem to be active... I'll try here..
Our monthly bill is usually £11 odd (just tarriff) - minutes are always charged at £0.00 as we don't go over our tarriff. For some reason this month, we have £37 worth of charges for minutes
I've gone through the bill, nothing odd as it's all numbers and times we usually call but for some reason they're now chargeable instead of free...
We haven't changed tariff, our tariff is still active. What's going on???
Any help appreciated
