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Warning message from O2

BigDaddyUK
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Screenshot_20180904-101327_My O2.jpgScreenshot_20180904-101252_Messages.jpg

Hi, why I got this message if I have FREE data in Europe(Spain)!!???
| Samsung Galaxy Z Fold4 5G 12/512Gb | Samsung Galaxy Watch 5 Pro Soon |
Message 1 of 18
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Anonymous
Not applicable

@BigDaddyUK Your screen shot indicates that your allowance is only 4 or 5 days old so this is your newest allowance. You may have used up some of last months allowance in the first couple of days on your holiday 

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darrengf
Level 28: Ingenious
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@BigDaddyUK some times the sms are delayed when you arrive.

 

but as per the sms, it’s not a warning sms at all. Just a welcome sms and advising that you can use you allowances In spain.

 

you phone uses data when on, so you have just used some of you allowance while your there. But it clearly shows you have over 24GB left to use in this months allowence. 

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

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BigDaddyUK
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I have free wifi my hotel, just some times use mobile data....

Screenshot_20180904-231645.jpg

| Samsung Galaxy Z Fold4 5G 12/512Gb | Samsung Galaxy Watch 5 Pro Soon |
Message 13 of 18
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Anonymous
Not applicable

@BigDaddyUK Your mobile data will kick in if your WiFi cuts out too . Your allowance is absolutely fine, nothing to worry about, no warning messsge, just enjoy the holiday 

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darrengf
Level 28: Ingenious
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I agree with @Anonymous. You allowance kicks in normally when the phone is in standby.  

 

But as its showing, it’s coming out of you allowence fine and the sms is saying the same.

 

have a great time in Spain 👍🇪🇸

Hope it’s warmer there than the U.K. tonight.  It’s gone chilly outside ️  Well not that cold lol

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

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BigDaddyUK
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Thanks everyone for comments and support. And yes here +29+30 everyday. :))))
| Samsung Galaxy Z Fold4 5G 12/512Gb | Samsung Galaxy Watch 5 Pro Soon |
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Anonymous
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You are very welcome
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Cleoriff
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Happy to help @BigDaddyUK

Those are some good temperatures there. Enjoy your holiday. It's getting a bit cooler in the UK thumbsup

Veritas Numquam Perit

Girl in a jacket
Message 18 of 18
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