Solved: Wanting to move from sim only deal to phone contra...

Noeleen · ‎06-01-2020

So I am currently on a sim only deal for £20, this is my second sim only deal as my last one ended August 2019. I am looking to upgrade to an iPhone 11 on one of their 24/36 month contacts but I need to know will I be charged any early termination fees for the tariff I’m on or am I able to simply end my tariff and have a smooth transaction to a phone contact?

MI5 · ‎06-01-2020

@Noeleen

As long as you upgrade to a refresh contract directly with O2, there are no fees to pay.

If you upgraded elsewhere you would need to pay up to August.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎06-01-2020

@Noeleen

As long as you upgrade to a refresh contract directly with O2, there are no fees to pay.

If you upgraded elsewhere you would need to pay up to August.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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