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Wanting to move from sim only deal to phone contract.

Noeleen
Level 1: Joiner
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So I am currently on a sim only deal for £20, this is my second sim only deal as my last one ended August 2019. I am looking to upgrade to an iPhone 11 on one of their 24/36 month contacts but I need to know will I be charged any early termination fees for the tariff I’m on or am I able to simply end my tariff and have a smooth transaction to a phone contact?
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MI5
Level 94: Supreme
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@Noeleen 

As long as you upgrade to a refresh contract directly with O2, there are no fees to pay.

If you upgraded elsewhere you would need to pay up to August.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151820 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

@Noeleen 

As long as you upgrade to a refresh contract directly with O2, there are no fees to pay.

If you upgraded elsewhere you would need to pay up to August.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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