Solved: Virgin £9 cheaper per month

Jim66a · ‎29-07-2019

I have been with O2 for years and like the service, But Virgin are £9 a month cheaper. Over 3yrs thats quite a saving. My wife is with Virgin so I know that they are good too.
Do O2 price match?

MI5 · ‎29-07-2019

@Jim66a

Generally no, but if you call 202 and select the I'm thinking of leaving option, they may offer you a discount.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎29-07-2019

@Jim66a

Generally no, but if you call 202 and select the I'm thinking of leaving option, they may offer you a discount.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Jim66a · ‎29-07-2019

Thank you for replying, I just tried 202 and was offered a 15min wait! I just cut the call. Very poor.

MI5 · ‎29-07-2019

8.00am is the best time to call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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