Solved: Re: Veiwing my bill

Anonymous · ‎03-04-2013

I just want to veiw my bill but the account page just sends me round in circles....WHY

Anonymous · ‎04-04-2013

It appears that although I am using the same number as before o2 had created a second account for me and not closed my original when I upgraded this means that when I signed in with my original details there is no billing account to look at.

If only I could merge the two and continue as before but this does not seem possible....weird

View solution in original post

perksie · ‎03-04-2013

Phone them on 202 free from your mobile and get them to check it for you.

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Toby · ‎04-04-2013

Let us know how you get on roadrat

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Anonymous · ‎04-04-2013

It appears that although I am using the same number as before o2 had created a second account for me and not closed my original when I upgraded this means that when I signed in with my original details there is no billing account to look at.

If only I could merge the two and continue as before but this does not seem possible....weird

jonsie · ‎04-04-2013

It's usually the case with O2 unfortunately. Have you tried linking the accounts?

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