cancel
Showing results for 
Search instead for 
Did you mean: 

Using my phone in Jersey

Anonymous
Not applicable

Hi, I'm on a monthly contract and am off to Jersey (Channel Islands) next weekend. Will calls/texts etc there be included as part of my UK package or do I have to add roaming?

 

Many thanks in advance for any advice.

Message 1 of 8
13,799 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 150791 Posts
  • 645 Topics
  • 28728 Solutions
Registered:
It's not classed as UK so you will pay roaming rates.
You can use O2 travel though http://international.o2.co.uk/internationaltariffs/travelling_abroad
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 8
13,796 Views
7 REPLIES 7

MI5
Level 94: Supreme
  • 150791 Posts
  • 645 Topics
  • 28728 Solutions
Registered:
It's not classed as UK so you will pay roaming rates.
You can use O2 travel though http://international.o2.co.uk/internationaltariffs/travelling_abroad
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 8
13,797 Views

jonsie
Level 94: Supreme
  • 95088 Posts
  • 611 Topics
  • 7102 Solutions
Registered:

It depends how much you want to use the phone for calls and texts. The charge per day is triggered by sending a single text so you need to have a look and decide whether it's best to opt in or out of O2 Travel before you go.

Message 3 of 8
13,786 Views

Cleoriff
Level 94: Supreme
  • 126969 Posts
  • 834 Topics
  • 7579 Solutions
Registered:

Try where possible to use WiFi as much as you can. You can also use TuGo over wifi for calls and texts.

http://www.o2.co.uk/apps/tu-go

Veritas Numquam Perit

Girl in a jacket
Message 4 of 8
13,770 Views

Syts
Level 1: Joiner
  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Hi, I'm working on contracts in Jersey for the last year and 7 months. when I went there, the o2 Roaming text me and told me to have 100GB is that's ok. I said yes.. Well I had a new phone this week but they have but the 100GB to 25GB why? If they don't let me anything I'll send the new phone back, and I'll never be with o2 again. All the o2 ppl who work there you can look at all the bills I have done over the year... all I want is that o2 Roaming 100GB when away working in Jersey!!

Message 5 of 8
1,355 Views

MI5
Level 94: Supreme
  • 150791 Posts
  • 645 Topics
  • 28728 Solutions
Registered:

@Syts 

You get 25gb per month free the same as everyone else.

Any use above 25gb is charged extra.

Free EU Data Roaming Abroad | O2

If you don't want to stay with O2, here's how to cancel Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 8
1,343 Views

madasaf1sh
Level 78: King of Kings
  • 11885 Posts
  • 66 Topics
  • 3209 Solutions
Registered:

@Syts 

 

Bear and mind that all the other UK networks charge to use data in the EU and still limit you to 25GB 

 

Why not buy a Jersey Sim Card...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 7 of 8
1,329 Views

Syts
Level 1: Joiner
  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:

ok mate pfft

Message 8 of 8
1,328 Views