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1 ACCEPTED SOLUTION
Accepted Solutions
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She’s tried all the usual stuff to fix the issue and I assume data roaming option is enabled in settings so I’d advise a free call to customer service to check for any roaming bars on the account.
http://www.o2.co.uk/contactus Some additional advice on Roaming in Turkey here too https://community.o2.co.uk/t5/How-to-Guides/Roaming-in-Turkey-and-Cyprus-On-PAYG/bc-p/1105917
http://www.o2.co.uk/contactus Some additional advice on Roaming in Turkey here too https://community.o2.co.uk/t5/How-to-Guides/Roaming-in-Turkey-and-Cyprus-On-PAYG/bc-p/1105917
- 144142 Posts
- 634 Topics
- 27611 Solutions
She’s tried all the usual stuff to fix the issue and I assume data roaming option is enabled in settings so I’d advise a free call to customer service to check for any roaming bars on the account.
http://www.o2.co.uk/contactus Some additional advice on Roaming in Turkey here too https://community.o2.co.uk/t5/How-to-Guides/Roaming-in-Turkey-and-Cyprus-On-PAYG/bc-p/1105917
http://www.o2.co.uk/contactus Some additional advice on Roaming in Turkey here too https://community.o2.co.uk/t5/How-to-Guides/Roaming-in-Turkey-and-Cyprus-On-PAYG/bc-p/1105917
- 5434 Posts
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Hi @iPhone, and welcome to the forum! Please let us know how you and your daughter are getting on with this, and if you've made any progress since you last posted 
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