Urgent Bill Payment

[Anonymous]

I need to pay my bill urgently. The option to pay online with card is no longer available which is very odd!!! and my outgoing calls are blocked. please can you sort it out asap? thanks

[jonsie]

Call them from a landline or borrow an O2 phone from a friend. It would be free to call on 202 and cost your friend nothing.

Customer Service Number Charges

From your O2 mobile	202	Free
From a landline	0844 809 0202	5p / min†
From abroad	+44 844 809 0200	Free‡

Opening times

Monday-Friday	08:00 - 21:00
Saturday	08:00 - 20:00
Sunday	08:00 - 18:00

[Anonymous]

no I pay a lot of money to O2 per month and I need to pay online now asap. Please can you sort it out. I dont have anyone I can ask to lend me a PHONE. thanks. why is the online card payment option not available?

[jonsie · Accepted solution]

This is a customer forum with no official o2 presence so they can't resolve your problem through the forum. The online payment is letting me go through each stage of payment so try a different browser or try clearing the cookies and cache on the browser.

If that doesn't fix it maybe try the online chat option in the link directly below.

Either that or phone, no other choices my friend.

[Anonymous]

Maybe consider setting up a direct debit mandate once this bill has been paid.

[Anonymous]

no thanks

[Anonymous]

Ahem...

http://community.o2.co.uk/t5/Discussions-Feedback/Some-people-need-to-realise/td-p/473972